This is underpinned by our long term Customer relationships and our continued commitment to continuous improvement.
Our Quality Management System is accredited to ISO 9001:2008 by a government approved body and is supported by policies, procedures and guidance notes to ensure clear frameworks are provided to our employees who consistently produce outstanding results, delighting Customer and Stakeholders alike.
Customer Satisfaction is one of our core values and Quality is embedded in the culture of our organisation. We achieve this through:
- Robust Planning & Organisational Support
- Defined Staffing Structure and Clear Objectives
- Professional Training, Supervision & Monitoring
- Regular & Effective Audits & Assessments
- Delivering High Quality Work that Delights our Customers